In order to use the services provided by Liso, we may ask you to provide certain information about yourself, including your health and wellness preferences, name, and email address. We also automatically collect certain data from your device, such as language settings, IP address, time zone, device type and model, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide and improve our services, analyze how our users interact with the platform, and to serve relevant advertisements.
To improve our services and deliver advertisements, we use third-party solutions. As a result, we may process data using solutions developed by Meta (Facebook), Google, Apple, Stripe, Amazon Web Services, Amplitude, Firebase, Microsoft, Vercel, Digital Ocean, and other service providers. Some data is stored and processed on servers operated by these third parties. This enables us to: (1) analyze different user interactions (such as how often users engage with features, which content is most popular, and average session durations); and (2) serve advertisements (including targeting them to particular user groups). This helps us understand which features and content provide the most value, allowing us to focus on enhancing your experience and improving the quality of our products.
Please read this Privacy Policy carefully to understand what data we collect (Section 2), what data privacy rights are available to you (Section 5), who the data controller is (Section 15), and how to manage personalized advertising (Subsection 2.8). If you have any questions that remain unanswered, please contact us at hello@tryliso.com.
This Privacy Policy explains what personal data is collected when you use the Liso mobile application (the “App”), our website located at https://tryliso.com (the “Website”), and any related services (together with the App and the Website, collectively the “Services”), and describes how such personal data will be used, shared, or otherwise processed.
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY ON YOUR BEHALF). If you do not agree, or are unable to make this acknowledgment, you must not use the Services. In such case, you must (a) delete your account using the functionality found in “Settings” within the App or on the Website, or contact us to request deletion of your data; (b) cancel any active subscriptions using the appropriate platform functionality (Apple App Store, Google Play Store, or our Website); and (c) delete the App from your device(s).
When you create an account or use our Services, we may collect the following categories of personal data that you voluntarily provide:
When you access or use our Services, we automatically collect certain information from your device and about your usage patterns:
We may receive personal data about you from third-party sources, including:
We process your personal data to operate, deliver, and maintain the Services, including creating and managing your account, providing access to content, and enabling core functionality.
We analyze usage patterns and user feedback to understand how users interact with our Services, identify areas for improvement, develop new features, and enhance the overall user experience.
We use your data to personalize your experience, including recommending content, customizing the interface, and tailoring notifications and communications to your preferences and interests.
We process your contact information to send you service-related notices, respond to your inquiries and support requests, provide updates about changes to our Services or policies, and, where permitted, send you promotional communications.
We process payment-related data to facilitate transactions, manage subscriptions, process refunds, and detect and prevent fraudulent payments. Payment processing is handled by trusted third-party processors (such as Stripe), and we do not store your full payment card details on our servers.
We use analytics tools to monitor and analyze trends, usage patterns, and user interactions with the Services. This helps us measure the effectiveness of our features, content, and marketing campaigns.
We process personal data to detect, investigate, and prevent security incidents, fraud, abuse, and other harmful or unauthorized activities, and to protect the rights, property, and safety of Liso, our users, and the public.
We may use your personal data to serve you personalized advertisements within the Services and on third-party platforms. This includes using data such as your usage history, preferences, and device identifiers to show you advertisements that are more relevant to your interests.
You can manage your advertising preferences as follows:
We may process your personal data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to establish, exercise, or defend legal claims.
If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases under the GDPR for processing your personal data:
We may share your personal data with the following categories of recipients:
We engage trusted third-party service providers who perform services on our behalf, including cloud hosting, data analytics, payment processing, customer support, email delivery, and advertising. These providers are contractually obligated to process your data only as instructed by us and in compliance with applicable data protection laws. Our key service providers include, but are not limited to, providers of infrastructure (such as Amazon Web Services, Digital Ocean, Vercel), analytics (such as Google Analytics, Amplitude, Firebase), payment processing (such as Stripe), customer communication (such as Customer.io), and customer support solutions.
We work with third-party advertising partners, such as Meta (Facebook), Google Ads, TikTok, Snapchat, Pinterest, and Apple Search Ads, to deliver relevant advertisements and measure their effectiveness. These partners may receive device identifiers, usage data, and other information as described in this Privacy Policy.
We share data with analytics providers to help us understand how users interact with the Services. This data is typically aggregated or pseudonymized before being shared.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or use of your personal data.
We may disclose your personal data if required to do so by law, or in the good-faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud or other illegal activity, protect the personal safety of users or the public, or respond to a government request.
We may share your personal data with other third parties when we have your explicit consent to do so.
Depending on your location and applicable laws, you may have some or all of the following rights regarding your personal data:
To exercise any of these rights, please contact us at hello@tryliso.com. We will respond to your request within 30 days (or such shorter period as required by applicable law). We may ask you to verify your identity before processing your request.
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete that information promptly. If you believe that we may have collected information from a child under 16, please contact us at hello@tryliso.com.
Liso. Your personal data may be transferred to and processed in countries other than your country of residence, including countries within and outside the European Economic Area (EEA). These countries may have data protection laws that differ from the laws of your country.
When we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws. These safeguards may include Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions by the European Commission, binding corporate rules, or other legally recognized mechanisms. You may request a copy of these safeguards by contacting us at hello@tryliso.com.
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated Privacy Policy on this page with a revised “Last Updated” date, and, where required by applicable law, we will provide additional notice (such as an in-app notification or email). We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the revised terms.
If you are a resident of California, you have certain additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). This section supplements the information contained in this Privacy Policy and applies solely to California residents.
In the preceding 12 months, we may have collected the following categories of personal information as defined by the CCPA: identifiers (such as name, email address, IP address, and device identifiers); Internet or other electronic network activity information (such as browsing history, search history, and information regarding your interactions with our Services); geolocation data (approximate location based on IP address); commercial information (such as subscription and purchase history); and inferences drawn from the above categories to create a profile reflecting your preferences and characteristics.
As a California resident, you have the right to: (a) know what personal information we collect, use, disclose, and sell; (b) request deletion of your personal information; (c) opt out of the sale or sharing of your personal information; (d) correct inaccurate personal information; and (e) not be discriminated against for exercising your privacy rights. To exercise these rights, please contact us at hello@tryliso.com.
Under the CCPA, “sale” and “sharing” have broad definitions. To the extent we engage in activities that may constitute a “sale” or “sharing” of personal information (such as sharing data with advertising partners for targeted advertising), you may opt out by contacting us at hello@tryliso.com or using the opt-out mechanisms described in Subsection 2.8.
If you are a resident of Virginia, the Virginia Consumer Data Protection Act (VCDPA) provides you with specific rights regarding your personal data, including the right to: (a) confirm whether we are processing your personal data; (b) access your personal data; (c) correct inaccuracies in your personal data; (d) delete your personal data; (e) obtain a copy of your personal data in a portable format; and (f) opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise these rights, please contact us at hello@tryliso.com. If we decline your request, you have the right to appeal our decision by contacting us at the same email address.
If you are a resident of Nevada, you have the right under Nevada Revised Statutes Chapter 603A to opt out of the sale of certain categories of personal information that we have collected or will collect about you. To exercise this right, please contact us at hello@tryliso.com with the subject line “Nevada Opt-Out.”
You may delete your account at any time by using the account deletion functionality available in the “Settings” section of the App or Website, or by contacting us at hello@tryliso.com. Upon receiving your deletion request, we will delete your account and personal data within 30 days, except where we are required to retain certain data for legal or regulatory purposes (such as tax or accounting obligations), to resolve disputes, enforce our agreements, or as otherwise permitted by applicable law. Anonymized or aggregated data that can no longer be associated with you may be retained indefinitely.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context and the type of data. In general:
Some web browsers transmit “Do Not Track” (DNT) signals to the websites and online services that a user visits. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, our Website does not respond to DNT signals. However, you can manage your privacy preferences through the mechanisms described in Section 5 and Subsection 2.8 of this Privacy Policy.
The entity responsible for the collection and processing of your personal data (the “data controller”) is:
Liso
Email: hello@tryliso.com
Website: https://tryliso.com
Liso is responsible for determining the purposes and means of processing your personal data in connection with the Services. If you have any questions or concerns about how your personal data is processed, please contact us using the details provided in Section 16 below.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:
Liso
Email: hello@tryliso.com
Website: https://tryliso.com
We will make every effort to resolve any complaints or concerns you may have regarding our use of your personal data. If you are located in the EEA or the United Kingdom and believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania (Valstybinė duomenų apsaugos inspekcija) or with the supervisory authority in your country of residence.